Privacy Policy
1. General
The City of Hasselt
processes your personal data in the applications and requests that you submit
to the e-portal with a view to finding a solution for parking questions.
When processing your
personal data, we respect the General Data Protection Regulation or GDPR and,
where applicable, any other relevant regulations relating to the protection of
the rights of natural persons when processing their data.
Personal data includes all
information about an identified or identifiable natural person, such as your
name, contact details and any other information or documents by which you can
be identified as a natural person.
Through this privacy policy
we inform you about our policy to protect your rights when processing your
personal data.
The person responsible for
processing your personal data is the city of Hasselt, Limburgplein 1, 3500
Hasselt.
The personal information we
collect and use through the e-portal
Your credentials
We collect and store any personal information you
provide to us when signing up, for example:
-
First name and surname
-
Address
-
Phone number
-
E-mail address
-
National Insurance number
-
License plate number
2.
How
we collect data
We collect the data described above because you
voluntarily enter it into the e-portal.
3.
How
do we use your personal data and for what purposes?
We process your personal data in the context of
creating and maintaining the affordable parking formula you have requested. In
order to be able to assess, at the time of your application and after the
award, whether you (still) meet the conditions for granting the discounted
parking formula, this information is kept and checked. The application can be
made via the e-portal and/or at the payment terminal.
This processing is based on our task in the general
interest to offer parking options to residents, as included in the 'Retribution
regulations for paid parking at Dusartplein, Astrid and Cultuurcentrum car
parks' as approved by the municipal council of the city of Hasselt on 28/11
/2023.
4.
Who
has access to your data and to whom do we pass it on?
4.1
Recipients
who can receive information about you
Information
relating to you is in principle only processed internally. It is possible that
we rely on third parties (“processors”). In that case, we ensure that these
processors only act under our control and responsibility, for which we also
conclude the necessary agreements with them.
We pass on
your data to third parties if we are obliged to do so on the basis of a
contractual or legal obligation or if a legitimate interest justifies this (for
example to defend our interests).
4.2
Processors
on behalf of the city of Hasselt
General
For some
services we rely on specialized partners who act as processors and who are
contractually linked to us.
The city of
Hasselt ensures that these "processors":
· Have only the information necessary
to perform their duties, and
· With regard to the city of Hasselt,
you undertake on the one hand to process these data confidentially and on the
other hand to use them only for the performance of their tasks.
· Are carefully selected to ensure
that they, and their related entities that have access to your personal data,
protect your data in the same manner as stated in this Privacy Policy and as
required by applicable privacy laws and the rules, policies and guidelines of
the platform provider.
5.
Will
my personal data be transferred to a third country?
We do not
process or transfer your personal data outside the European Economic Area
(EEA).
6. Data Retention and Deletion Policy
6.1 Data retention
We will
retain your data for as long as you remain an active user of your account on
the e-portal, for the statutory limitation period and for any other retention
period as required by applicable laws and regulations.
7.
What
rights do I have in relation to my personal data and how can I access it?
In accordance with applicable regulations, you have a
legal right to request free access to your personal data in order to view,
supplement, correct, amend, delete or transfer it upon request.
More specifically, you, as a data subject, have the
following rights in accordance with the applicable regulations and under the
applicable conditions:
Right to ACCESS & RECTIFICATION: the data subject always has the option to view
and correct his personal data and the retention period.
Right to DELETION:the data subject has the option, under certain
conditions, to request the deletion of his personal data, including historical
data, to the extent that this is no longer required in the context of the
retention policy of the City of Hasselt.
Right to notice: the data subject is assured that
in the event of a possible breach of his personal data, he will be informed.
8.
Contact
details
If you wish to exercise any of these rights mentioned
above, please contact privacy@hasselt.be .
You have the right to file a complaint with the
supervisory authorities
Data
Protection Authority (GBA)
Drukpersstraat
35, 1000 Brussels
+32 (0)2
274 48 00
+32 (0)2
274 48 35
Flemish
Supervisory Commission (VTC)
Koning Albert II Laan 15 box 149,
1210 Brussels
+32 (0)2 553 20 85
contact@toezichtcommissie.be